World Wide Warranty

Standard warranty

Long Range Systems UK offers the best warranty of any paging company. It comprises of a standard warranty and extended warranty.

Our standard warranty is for three years* and covers all manufacturing defects from the date of the invoice for a three year period. Obviously like all other companies we exclude wear and tear, user caused damage in the same way that other manufacturers warranties do.

Here's the details of the optional extended warranty of up to ten years:

It is true to say that LRS products are some of the most robust units in the paging industry available today. In fact our warranty manufacturing defect failure rate is 0.3% here in the United Kingdom. That equates to near enough three or four unit failures in 1000 pieces. It confirms what we have always known - LRS products are designed to be robust in some of the harshest environments in the world.

And the above is one of the key reasons why LRS UK offers an optional full 10* year warranty to UK customers. There's no messing about, no trying to evade warranty as some companies do, just one solid warranty and all you have to do is agree to our terms which apply.

Clearly, if you abuse a product (maybe dropping it in water, or driving over it with a truck) then the pager will not be covered under any warranty from anyone. But for all manufacturing defects where a customer agrees to our terms and conditions then its a simple matter to actually get a 10* year warranty on manufacturing defects. Please note that *Terms apply for continued warranty for the full 10 years. If you do not send the 'voucher' back agreeing to our terms then warranty falls back to our standard warranty terms.

Here is the optional 10 year* warranty voucher example in our video.

We have implemented this warranty on systems since May 2011. And we can confirm that customers are benefiting from this warranty throughout the UK. 

You will find that other companies will try and rubbish our warranty simply because they have no other answer when competing with this level of warranty offered.

All equipment can be covered by this optional warranty but the way to get our optional 10* year warranty is when purchasing a brand new system. This warranty does not apply to single product purchases.

Please note that our terms and conditions of trading form part of the warranty terms. Our return policy is clearly stated in our terms of trading.

* This offer is not available to corporate accounts as we enter in to different agreements that are exclusive to their exacting requirements. * Terms Apply